How do I cancel my subscription?

We’re sorry to hear you want to cancel your subscription.

We try to make this as easy as possible for you and offer two ways to cancel:

  1. You can call us from 9am to 5pm AEST on (03) 8899 6322
  2. You can email [email protected]

***Please note your cancellation is not official until you receive a cancellation confirmation email. 

What if my next refill date is within 24 hours?

If your next refill date is within the next 24 hours, please call us on (03) 8899 6322 to ensure your cancellation request is processed before your refill order.

Not sure if you want to cancel?

Worried the treatment isn’t working? Like all good things, the treatment takes time to work. For most patients, it will take between 3 and 6 months to start seeing results. Some patients may require stronger treatment, and may require a bit longer to start to see results. 

If you’re not sure it’s the right time to cancel, please don’t hesitate to give us a call or send us an email — we’re here to help you make the right decision.

Have other questions about your treatment?

Is shedding common with The Hairy Pill®?
What happens if I stop taking treatment?
How do I update my details?