Contact us

Our Customer Service team endeavours to respond to your queries as quickly as possible.

If you need urgent medical attention, please dial 000 immediately.

Call us (03) 8899 6322

Our team is available Monday to Friday 9am – 5pm (AEST)

Email us: [email protected]

Send us a message using the form below and our Patient Services team will get back to you.

Our current response time through our contact form is 1 – 2 business days.

Enquiry form


Please note

Some of your questions may have to be directed to our partner doctors or pharmacists, which is all part of our support process. If this is the case, we’ll advise you of any delay.

In the meantime, you may also find answers to your questions in our FAQs.